– Caring Family Practice in the heart of downtown Courtenay –
Telephone Appointments
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Our regular no show fee applies to missed phone appointments. If you have scheduled a phone appointment please ensure we have the correct number at which to reach you. Please ensure your phone is not on silent. Please prepare for your appointment by being in a private spot, with good cellular service, and prepared with medications you need renewed, or any home monitoring you have done in advance of your appointment. We physicians are finding that several times per day patients miss appointments due to not hearing their phone or having poor reception.
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Similar to in-person visits at the clinic, physicians can run behind helping other patients, please be patient if you have to wait a few minutes for your telephone visit. If you are waiting for longer than 30 minutes please feel free to call the clinic where are staff will be happy to let you know your approximate wait time or if you would like to reschedule.
Please note that not all visits are well suited for a telephone appointments. Our staff, in conjunction with your physician, will schedule in-person visits for: concerns requiring a physical examination; drivers medicals, prenatal care; newborn and well child examinations; and emergencies or serious health concerns.
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